PRIVACY POLICY

for www.duraweld.co.uk

1. We are Duraweld Limited(company registration number 07027865) whose registered office is at Salter Road, Eastfield, Scarborough, North Yorkshire YO11 3UP and whose VAT number is GB 982 0839 92.  Our address for correspondence is Customer Services, Duraweld Limited, Salter Road, Scarborough YO11 3UP.  We operate this website at www.duraweld.co.uk  (“Website”). We are committed to protecting your privacy and maintaining the security of any personal information collected about you. We take all necessary steps to adhere to the Data Protection Act 1998 (“the Act”) and its relevant subordinate legislation when handling personal information. In accordance with the Act we have notified the Information Commissioner of our data processing activities and our registration number is Z6538989.

The purpose of this statement is to explain to you what personal information we collect and how we may use it. Please read it carefully. By using this Website and any services we offer via the Website you are agreeing to be bound by this Privacy Policy.
By accessing our Website or using any of its facilities (including but not limited to the Goods Configurator and My Account functions) you are agreeing to be bound by our Website Terms of Use (a copy of which can be found by clicking here).

If you purchase any Goods from our Website you will be bound by our Online Terms and Conditions of Sale (a copy of which can be found by clicking here).

2. When you order products from us we need to know your name, address, email address and credit/debit card details or account number. This allows us to process and fulfil your order. You have the option to withhold personal information that is not required for the order process.

3. We will use your personal information to process orders submitted by you, including payment and billing purposes and to send you Goods ordered and by submitting your information to us you are, unless you let us know otherwise, opting to receive information about our other products and services by [post and email]. If you do not wish to receive information about our products and services you can at any time send an email to us at remove@duraweld.co.uk  containing your name and address.  We will also store your personal information in the ‘My Account’ part of our Website which you can access by logging in to our Website, unless you let us know that you do not wish us to do so. 

4.1 We do not sell, rent or exchange your personal information with any third party for commercial reasons, beyond the essential requirement for credit/debit card validation and order processing.
4.2 We may transfer your personal information to a third party as part of a sale of some or all of our business and assets to any third party but we will take steps with the aim of ensuring that your rights under the Act continue to be protected.
4.3 Other than as set out in this Privacy Policy we will not disclose any of your personal information unless by law we are required to do so (e.g. if required to do so by a court order of for the prevention of fraud or other crime)

5. We have implemented security procedures in accordance with the Act to safeguard your personal information from unauthorised access and improper use. We use secure server software (SSL) to encrypt your order details, including financial information.

6. In order to maintain the accuracy of our database, you can check, update or remove your personal details by emailing: remove@duraweld.co.uk. You can also request details of the personal information we hold about you. To do thiseither email us at [insert email address] or write to us for the attention of Marketing Dept. at Duraweld Limited, Salter Road, Eastfield, Scarborough, North Yorkshire, YO11 3UP. In accordance with the Act we will require proof of your identity and may require you to pay a small fee before we release the information to you.


7. When you visit our Website we use a technology called “cookies” which are pieces of information we transfer to your hard drive through your web browser when you visit our Website. This is part of normal business procedure to track patterns of behaviour of visitors to websites which helps you get the best out of the website and helps us to provide you with a more customised service. You can block or erase cookies from your computer if you want to and your browser´s help screen or manual should tell you how to do this. However, if you do so you may not be able to use certain facilities on our Website.


8. In order to process credit/debit card transactions, the bank or card processing agency may require to verify your personal details for authorisation outside the EEA (European Economic Area). These countries may not have similar data protection laws to the UK. Your information will not be transferred outside the EEA for any other purpose, although it may be routed through any country throughout the world due to the manner in which the Internet operates.

9. Our Website contains links to other websites. Please note we are not responsible for the privacy practices of such other websites and we advise you to read the privacy statements of each website you visit which collects personal information.
10. If you have any questions about privacy please contact us by writing to our correspondence address which is Salter Road, Eastfield, Scarborough, North Yorkshire, YO11 3UP or by emailing: info@duraweld.co.uk or telephone 01723 584091. 

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